You have NOT sent any e-mail to us that went unanswered. All e-mails are up to date and answered. All Contact Us queries are also answered and the average time is 2 hours 38 minutes. I suggest you look in your spam box. If you have not done this, you should be ashamed to even make this post as it is not true.
As for these two cities, I have said that until all members log in and update their location, there will be some issues. We used a zip code based script. We have moved from that to make things easier for all users. Yes, it will not be a painless move but it was the right move for us. We will be send out a mass e-mail this week to ask all users to log in and update.
Thank you for your participation on bareback.com but either check your spam folder or the e-mail you sent to.